Users complained that removing these restrictions would have gained more users for iTools, but because Apple was offering it as a free service for Mac users, it relied on sales of Mac OS 9 and new Macs for the revenue. Changing an iTools password required Mac OS 9 or later. iReviews could be read, but new ones could not be posted from older Macs. Custom iCards required access to the iDisk Pictures folder. HomePage required access to the iDisk Sites folder, which older versions of classic Mac OS were unable to handle. KidSafe and other browser-based services were closely tied to Mac OS 9 and later, so some features could not be accessed by older Macs. iDisk could be accessed on an older Mac by copying over the AppleShare 3.8.5 or 3.8.6 system extension from a Mac OS 9.x installation. Mac.com email could be received through any POP email client. However, some older Mac users discovered that after signing up for iTools through a Mac running Mac OS 9, the some services could be accessed by older systems running Mac OS 7.5.3 or later with Open Transport, including 68K Macs. After Apple closed a loophole in 2000, Mac OS 9 or later was required to sign up for the service. ITools was strictly limited to Mac users other types of devices attempting to access iTools via the web would be redirected to a generic landing page for PCs. KidSafe, a filter-like service that limited web access by children to sites pre-approved by educators.
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